The Federal Trade Commission (FTC) is sending out over $8.7 million in refunds to 187,425 customers who were reportedly signed up for non-consensual payment plans with San Diego’s Triangle Media Corporation, according to a press release.
Triangle, along with other defendants in the FTC’s case, was marketing items online, such as skin creams, electronic cigarettes, and dietary supplements, according to the release. They offered trials to customers, but then many customers were reportedly charged full price and unknowingly signed up for expensive plans, the release states.
Triangle and the other defendants made use of blogs, third-party websites and surveys to get people interested in the products, promising free trials. But after a short trial period, the FTC said in the release, customers were charged up to $98.71 for the full product and then signed up for a costly continuing negative option plan.